Payment Policy
Last updated: 28 Aug, 2025
1. Policy Overview
This Payment Policy describes the terms and procedures regarding payments for products and services offered by The Southern Atelier via the Website.
2. Accepted payment methods
We accept the following payment methods for purchases on our website:
- Visa
- MasterCard
- American Express
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
3. Currency
All prices and transactions on our website are displayed in Pounds Sterling (GBP).
4. Payment Terms
When placing an order on our website, payment is due at the time of purchase. Refunds, when applicable under our Refund Policy, will be issued to the original payment method used at checkout.
5. Payment Security
We attach great importance to payment security. All transactions are encrypted and processed via PCI DSS compliant payment processors used by Shopify Payments, in line with applicable UK and EU regulations.
6. Changes to the Payment Policy
We reserve the right to modify this payment policy at any time. Changes and clarifications take effect immediately upon their posting on the website. It is your responsibility to review this policy periodically to stay informed of updates. By continuing to use our website after any changes, you accept these changes.
7. The Southern Atelier's contact details
Questions about this policy?
Check out our FAQ or contact our customer service team using the information below:
Company Name: The Southern Atelier
Business Address: Vlierweg 12, 1032LG, Amsterdam, Netherlands (registered office – company established in the Netherlands; serving customers in the United Kingdom)
Company Number: 97814350 (Netherlands Chamber of Commerce)
VAT Number: NL868243693B01
Email: info@thesouthernatelier.com
Phone: +447577004779
Contact Form: Here
Customer Service:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
(GMT/BST, depending on the season)
We usually respond to all requests within 24 hours on business days.