Contact information
Last updated: 3 Apr, 2026
At The Southern Atelier, we are committed to providing you with excellent customer service and assistance. Whether you have a question about a product, need to return an item, or simply want to know more about your order, we're here to help!
1. Contact Methods
You can reach us via email at: info@thesouthernatelier.com
Phone
Call us at: +447577004779
Contact Form
Alternatively, you can fill out the contact form on our website for quick assistance.
2. Customer Service Opening Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
- UK (GMT/BST, depending on the season)
- Ireland (GMT/IST, depending on the season)
- France (CET/CEST, depending on the season)
3. Response Time
Response Commitment: We usually respond to all requests within 24 hours on business days. This timeframe is not guaranteed, but we always strive to assist you as quickly as possible.
4. Company Information
Company Name: The Southern AtelierBusiness Address: Weegschaalstraat 3, 5632 CW Eindhoven, North Brabant, Netherlands
Registered office – company established in the Netherlands; serving customers in the United Kingdom, Ireland, and France. As a cross-border business established in the Netherlands, we comply with all applicable UK, Irish, and French consumer protection laws when serving customers in those countries.
